Introduction
At Stitch, we respect your privacy
and are committed to protecting your personal data. This privacy policy explains how we collect, use, and
protect your information when you use our platform.
Data We Collect
Personal Information:
- Full name
- Email address
- Phone number
- Shipping and billing address
Usage Information:
- Your IP address
- Browser and device type
- Website pages you visit
- Time and date of your visits
How We Use Your Data
- Order Processing: To complete purchases and shipping
- Communication: To send order updates and promotional offers
- Service Improvement: To understand our customers' needs and improve our platform
- Security: To protect your account and our platform from fraud
Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may only
share your information in the following cases:
- With trusted service providers who help us operate our platform
- When required to comply with laws or court orders
- To protect our rights or user safety
Data Security
We take advanced security measures to protect your data:
- SSL encryption for all communications
- Secure data storage with protected servers
- Limited data access to authorized employees only
- Regular security reviews
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of any inaccurate data
- Deletion: Request deletion of your personal data
- Data Portability: Obtain your data in a portable format
- Objection: Object to processing your data for certain purposes
Cookies
We use cookies to improve your experience on our platform:
- Essential Cookies: Necessary for website functionality
- Performance Cookies: Help us understand how the website is used
- Functional Cookies: Save your preferences
You can manage cookie settings through your browser.
Data Retention
We retain your personal data for as long as necessary to achieve the purposes mentioned above or as
required by law. Generally:
- Account data: As long as your account is active
- Order records: For 7 years for tax purposes
- Marketing data: Until you withdraw your consent
Policy Updates
We may update this privacy policy from time to time. We will notify you of any significant changes via
email or a prominent notice on our platform.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
