Agreement to Terms

By accessing and using the Stitch platform, you agree to be bound by these Terms and Conditions. If you do not agree to any of these terms, please do not use the platform.

Definitions

  • "Platform": Refers to the Stitch website
  • "User": Any person using the platform, whether a buyer or seller
  • "Seller": Shop owner or merchant on the platform
  • "Buyer": Person who purchases products
  • "Services": All services provided through the platform

Platform Usage

Eligibility:
  • You must be at least 18 years old to use the platform
  • You must provide accurate and up-to-date information
  • You are responsible for maintaining password confidentiality
Acceptable Use:
  • Use the platform for lawful purposes only
  • Do not violate others' intellectual property rights
  • Do not send harmful or offensive content
  • Do not attempt to hack or damage the platform

Seller Accounts

Sellers are responsible for:

  • Providing accurate product information
  • Clearly stating prices and shipping
  • Processing orders on time
  • Providing excellent customer service
  • Complying with all laws and regulations

Purchases and Payment

  • All prices are specified in Bahraini Dinar (BHD)
  • Payment is secure and encrypted through trusted payment gateways
  • Order confirmation does not mean availability confirmation
  • Prices and availability may change without prior notice
  • We reserve the right to reject any order

Shipping and Delivery

  • The seller is responsible for shipping products on time
  • Delivery times are estimates and may be affected by factors beyond our control
  • Risk transfers to the buyer when the product is delivered to the shipping company
  • Products must be verified upon receipt

Returns and Refunds

For more details, please refer to the Refund & Return Policy.

Intellectual Property

  • All intellectual property rights of the platform are reserved to us
  • Sellers' content is protected by their own intellectual property rights
  • You may not copy, distribute, or modify content without permission

Disclaimer

  • The platform is provided "as is" without warranties
  • We do not guarantee the platform is free from errors or downtime
  • We are not liable for indirect or consequential damages
  • Maximum liability is limited to the order value

Service Termination

  • We reserve the right to suspend or terminate your account at any time
  • You may terminate your account at any time
  • Account termination does not affect accrued rights and obligations

Governing Law

These Terms and Conditions are governed by the laws of the Kingdom of Bahrain. Any dispute arising from these terms will be resolved in Bahraini courts.

Updates

We may update these Terms and Conditions from time to time. We will notify you of important updates via email or a notice on the platform.

Contact Us

If you have any questions about these Terms and Conditions, please contact us: